Returns - Teamwear

We’re sure you’ll love your Y1 kit, but if not, then we are happy to refund it within the first 14 days after delivery as long as the kit is still in brand new condition and in the original packaging. Return postage costs and successful delivery are the responsibility of the customer unless an internal error has occurred with your order, so we always recommend using a tracked service.

TEAMWEAR

All teamwear has a 30-day guarantee through normal use.

Personalised/Customised items such as playing shirts and items with initials are not eligible for refunds. It is the customer's liability should they input the wrong squad number/initials with their order and Y1 is not held liable for this.

For all other club teamwear items, please return to the returns address below  within 14 days for a refund on your item:

Y1 Sport Returns
Units 23 & 24 Hither Green Trading Estate
Clevedon
BS21 6XU

Please note: We do not offer exchanges on teamwear items. Please create a new order through the website to receive the good(s) that you desire.

Please note: Once a teamwear order is placed, we are unable to cancel, edit or amend the order. You must return the goods you receive (if uncustomised) to receive a refund. Unfortunately we can't offer refunds on personalised/customised items (such as playing shirts or products with your initials on).

Returns are only applicable for orders made through www.y1sport.com and not for any purchases through our retailer partners. If you have experienced an issue with any goods from a retailer, then please contact their customer service team.

For clarity on any queries, please read through our FAQs, before getting in touch with us here and we will do our best to get back to you ASAP.